Patient Information

Here to Help

Dr. Rizzo-Fryzel and staff are dedicated to providing you with a pleasant visit and results that you’re proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy and insurance, to make that part of the process as simple as possible.

New Patient Form

We are very proud of our reputation for seeing patients promptly at their appointment times. Call us now to schedule your appointment.

Insurance

At Mary Grace Rizzo-Fryzel DMD we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. Please call if you have any questions or concerns regarding your initial visit.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

We gladly accept the following insurance policies: 

  • Aetna

  • Assurant

  • Blue Shield

  • Delta Dental

  • Guardian

  • Humana

  • Metlife

  • Principal

  • United Concordia.

 

We do NOT accept: Access Care or Medicaid

Payments

For your convenience we accept Visa, MasterCard and Discover. We deliver the finest care at the most reasonable cost to our patients; therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Scranton Office Phone Number 570-343-4472. Many times, a simple telephone call will clear any misunderstandings.

Your estimated co-payment is due at the time of treatment. We are pleased to submit claims to your insurance company on your behalf.  Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. 

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

All non-insurance emergency treatment must be paid in full on the day of service.

Questions regarding your bill? Give us a call!